Who are we?
Thank you for your visit and your trust.
Our website address is: https://ludoshop.top
We are committed to protecting your personal information and respecting your right to privacy. This Privacy Policy describes how we collect, use, sometimes necessary, and protect your information when you visit our website and use our services. By reading this policy carefully, you will understand how we process your personal information.
1. Information Collected
We collect different types of information, including:
1.1 Personal Data
When you visit or interact with our website, we may collect the following personal information:
– Contact Information: Your name, email address, and sometimes your phone number and address.
– Account Information: When you create an account, we may collect your username, password, and additional information.
– When you make a purchase, we ask you to provide information such as your name, billing address, shipping address, email address, phone number, credit/debit card information, and, optionally, account information such as your username and password. If you choose to remember payment information, we will store your name, address, email, and phone number, which will be used to complete the payment for your future orders.
We will use the personal information collected to:
– Send you information about your account and orders
– Respond to your requests, including refunds and complaints
– Process payments and prevent fraud
– Create your account on our store
– Comply with our legal obligations, such as calculating taxes
– Improve our store offerings
1.2 Non-Personal Data
We may also collect non-personal information, such as:
• Usage Data: Information about how you interact with our website (e.g., pages viewed, links clicked, and time spent on the site).
• Device Information: Information about the device you use to access the website, including your IP address, browser type, and operating system.
1.3 Cookies and Tracking Technologies
We do not use cookies except for statistical purposes. However, the site may use cookies in the future and will comply with the rules of respect for your privacy. You can then disable cookies via your browser settings.
When you log in, we install several temporary, short-term cookies to save your login information and your screen preferences. A login cookie lasts for two days, and a screen options cookie for one year. If you select “Remember Me”, your login cookie will be saved for two weeks. If you log out
If you leave a comment on our site, you will be prompted to save your name and email address in cookies. These are for your convenience so that you do not have to enter this information again when you leave another comment. These cookies expire after one year.
2. Use of Your Information
We use your personal data for various purposes, including:
• To provide and improve our services: We use data to maintain and improve the functionality of our website, personalize your experience, and offer you personalized content.
• For communication: We use your email address or contact information to provide you with important updates, respond to your inquiries, and provide customer service.
• To send you promotional offers: With your consent, we may send you marketing emails about new products, offers, and promotions.
3. Sharing Your Information
We may share your personal information with certain service providers on a need-to-know basis. For example, we accept payments via Google Pay or Apple Pay. When processing payments, some of your data will be shared with these service providers, but only the information strictly necessary to process or handle the payment, such as the purchase total and billing information.
We also share this information with service providers and third-party vendors who help us analyze the site for statistical purposes.
Or to comply with legal requirements: We may disclose your information if required to do so by law or to protect the safety, rights, or property of LudoShop.Top, our users, or others.
Finally, in the event of a merger, sale, or transfer of assets, your information may be among the assets transferred.
4. Data Retention
We will retain your personal information, and only that information, for as long as necessary for the purposes for which we collect and use it and in accordance with the law. When we no longer need it, we will delete or anonymize it.
If you leave a comment, it and its metadata are retained indefinitely. This allows us to automatically recognize and approve subsequent comments instead of holding them in the moderation queue.
We will also retain any comments or reviews you choose to leave.
5. Your Privacy Rights
Depending on your location, laws that vary from country to country, and international conventions, you may have the following rights regarding your personal information:
• Access: Request access to the personal data we hold about you.
• Rectification: Request the correction of any inaccurate or incomplete information.
• Erasure: Request the deletion of your personal data under certain circumstances.
• Opt-out: Opt out of marketing communications and withdraw your consent, where applicable.
If you wish to exercise these rights, please contact us on the website using the contact form.
6. Security
We use industry-standard security measures to protect your information from unauthorized access, disclosure, or destruction. However, because no method of transmission over the Internet is completely secure, and no other site, we cannot guarantee its absolute security.
Media
If you upload images to the Site, we advise you to avoid uploading images containing embedded location data (EXIF GPS). Visitors to the Site may download and extract location data from these images.
7. Links to Third-Party Sites
Our website may contain redirects to third-party sites and even services. While these sites are generally secure, particularly for online payments, we are not responsible for the privacy practices of these sites. You should review their privacy policies before providing personal information.
8. Comments
When you leave a comment on our site, the data entered in the form, as well as your IP address and browser user agent string are collected to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture will be publicly visible next to your comment.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. It is your responsibility to review it regularly for updates.
10. Contact Us
For any questions regarding this Privacy Policy, or how we process your personal information, please contact us via the online contact form on the LudoShop.Top website.